Shipping policy

Shipping Policy

At Velmont, we are committed to delivering your order in a timely and secure manner. Please read our shipping policy carefully.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

2. Shipping Times

We offer worldwide shipping. Estimated delivery times are as follows:

  • United States: 7–12 business days
  • Europe: 7–12 business days
  • United Kingdom: 7–10 business days
  • Canada: 8–14 business days
  • Australia & New Zealand: 8–14 business days
  • Rest of the world: 10–20 business days

Please note that these are estimated delivery times and may vary due to external factors.

3. Shipping Costs

Shipping costs are calculated at checkout or may be offered free as part of promotional campaigns.

4. Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking information.

5. Delays

Velmont is not responsible for delays caused by shipping carriers, customs clearance, or other unforeseen circumstances.

6. Customs, Duties, and Taxes

Customers are responsible for any customs fees, import duties, or taxes that may apply in their country.

7. Lost or Stolen Packages

Velmont is not responsible for lost or stolen packages marked as delivered. Please contact your local carrier for assistance.

8. Incorrect Address

It is the customer's responsibility to provide accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.

9. Contact

If you have any questions about your shipment, please contact us:

Email: contact@velmontofc.com

Velmont — Timeless Elegance.