Shipping policy
Shipping Policy
At Velmont, we are committed to delivering your order in a timely and secure manner. Please read our shipping policy carefully.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
We offer worldwide shipping. Estimated delivery times are as follows:
- United States: 7–12 business days
- Europe: 7–12 business days
- United Kingdom: 7–10 business days
- Canada: 8–14 business days
- Australia & New Zealand: 8–14 business days
- Rest of the world: 10–20 business days
Please note that these are estimated delivery times and may vary due to external factors.
3. Shipping Costs
Shipping costs are calculated at checkout or may be offered free as part of promotional campaigns.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information.
5. Delays
Velmont is not responsible for delays caused by shipping carriers, customs clearance, or other unforeseen circumstances.
6. Customs, Duties, and Taxes
Customers are responsible for any customs fees, import duties, or taxes that may apply in their country.
7. Lost or Stolen Packages
Velmont is not responsible for lost or stolen packages marked as delivered. Please contact your local carrier for assistance.
8. Incorrect Address
It is the customer's responsibility to provide accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.
9. Contact
If you have any questions about your shipment, please contact us:
Email: contact@velmontofc.com
Velmont — Timeless Elegance.
